TY - BOOK AU - Muhammad Qasim Zia (S15A14G07004) TI - The impact of service scape on behavioural intensions of customers in the hotel industry: mediating role of image perceptions U1 - 658 PY - 2018/// CY - Faisalabad PB - (unpublished) KW - Behavioral intentions KW - Behavior modification KW - Quality management KW - Interior lighting KW - Sound recordings KW - Customer services KW - Management Science KW - Scent bottles KW - FMS N1 - Submitted in fulfillment of the degree of Master of Sciences in Management Sciences to the Faculty of Management Sciences.  ; Includes bibliographical references; Thesis supervisor: Mr. Farooq Jamal; Thesis (MS)--Riphah Internatioal University, 2018 ER -