TY - BOOK AU - Rourke, James S. O. TI - Management communication: a case analysis approach SN - 9788131731628 (pbk) U1 - 658.45 PY - 2013/// CY - Noida PB - Dorling Kindersley (India) Pvt. Ltd. KW - Management KW - Communication KW - Speaking KW - Writing KW - Persuasion KW - Decision making KW - Ethical principles KW - Business writing KW - FMS N1 - includes Appendix and index ER -