00499nam a22001217a 4500020002300000082001700023100004300040245004200083260005100125300002800176500006200204650011100266  a9789332536807(pbk)  a658.45 bCHA  aChaney, Lillian H.aJeanette S. Martin  aIntercultural business communication   aNodiabDorling Kindersley India Pvt. Ltdc2015  a295 p.b: ill.c; 23cm.  a Includes glossary, Bibliographical  reference and index.  aBusiness communicationvBusiness customsvCultural shockvOral communicationvNonverbal communicationvFMS