Chorianopoulos, Antonios <br/><br/>
Effective CRM using predictive analytics 

 - New Delhi  JohnWiley & sons  2016 
 - xiv, 371 p.  : ill. 
<br/><br/><label>ISBN: </label>9788126567331 (hb) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Data mining	--Mathematics	--Data Processing--CRM using--Customer relations--Data processing--FC
<br/><br/><label>Dewey Class. No.: </label>005  / CHO