TY - BOOK AU - Chorianopoulos, Antonios TI - Effective CRM using predictive analytics SN - 9788126567331 (hb) U1 - 005 PY - 2016/// CY - New Delhi PB - JohnWiley & sons KW - Data mining KW - Mathematics KW - Data Processing KW - CRM using KW - Customer relations KW - Data processing KW - FC ER -