McKain, Scott  <br/><br/>
7 Tenets of Taxi Terry  how every employee can create and deliver the ultimate customer experience 

 - New York   McGraw Hill  2014 
 - v, 200 p.  ; 23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780071822152 (hb) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations	--Networking --Management--Data processing --Customer services	--Retrieval systems--FMS
<br/><br/><label>Dewey Class. No.: </label>658.812	  / MCK