TY  - BOOK
AU  - McKain, Scott 
TI  - 7 Tenets of Taxi Terry: how every employee can create and deliver the ultimate customer experience
SN  - 9780071822152 (hb)
U1  - 658.812	 
PY  - 2014///
CY  - New York 
PB  - McGraw Hill
KW  - Customer relations	
KW  - Networking
KW  - Management
KW  - Data processing
KW  - Customer services	
KW  - Retrieval systems
KW  - FMS
N1  - Includes index
ER  -