00750nam a22001577a 4500952014300000999001700143020002300160082001800183100003100201245010900232260004800341300002700389500005200416650011700468942000700585  00104070aRIUbRIUd2020-02-12ePurchased:  Allied Books company g2245.18l0o658.812	 GOTp50907r2020-02-12 00:00:00t1u8262-INSyBK  c30115d30115  a9781633691889 (hb)  a658.812	bGOT  aGothelf, JeffaJosh Seiden  aSense and respondbhow successful organizations listen to customers and create new products continuously  aBostonbHarvard Business Review Pressc2017  aviii, 253 p.c; 24 cm.  aIncludes bibliographical references and index.   aOrganizational effectivenessvManagement vOrganizational resiliencevCorporate culturevCustomer relationsvFMS  cBK