Application of statistical process control in service industry a case study of restaurants sector - Syeda Sara Sarfraz (17784) (Islamabad (unpublished), 2019)
Submitted in fulfillment of the requirements for the degree of Master of Philosophy in Statistics to the Faculty of Basic Sciences and Humanities.
Includes bibliographical references and appendix
Thesis supervisor: Dr. Muhammad Farid Khan
Thesis co-supervisor: Dr. Tahir Mehmood
Thesis (M.Phil)--Riphah International University, 2019
English
Keywords: Restaurants industry -- Quality measurement -- Regression analysis -- Component analysis -- Gap analysis -- FBSH