00923nam a22001817a 4500040003600000082001700036100003100053245010400084260003500188300004000223500015100263502005300414502004700467502004500514502005900559546001200618650011100630  cRiphah International University  a658.562bSAR  aSyeda Sara Sarfraz (17784)  aApplication of statistical process control in service industryba case study of restaurants sector   aIslamabadb(unpublished)c2019  axvii, 130 p.b: ill.c; 30 cm.e+CD  aSubmitted in fulfillment of the requirements for the degree of Master of Philosophy in Statistics to the Faculty of Basic Sciences and Humanities.  aIncludes bibliographical references and appendix  aThesis supervisor: Dr. Muhammad Farid Khan  aThesis co-supervisor: Dr. Tahir Mehmood   aThesis (M.Phil)--Riphah International University, 2019  aEnglish  aRestaurants industry vQuality measurement vRegression analysis vComponent analysis vGap analysisvFBSH