00773nam a22001697a 4500040003600000082001700036100002500053245006300078260003600141300003800177500015000215500003800365500005300403502005500456546001200511650008000523 cRiphah International University a658.788bBAS aBasharat Ali (22687) aAnalysis of service quality in power sectorba case study  aIslamabad b(unpublished)c2019 avii, 78 p.b: ill.c; 29 cm.e+CD aSubmitted in fulfillment of the requirements for the degree of Master of Sciences in engineering management to the Faculty of Management Sciences aThesis supervisor: Dr. Nawar Khan aIncludes bibliographical references and appendix aThesis (MS)--Riphah International University, 2019 aEnglish aEngineering managementvService quality vIESCO servicesvPower sectorvFMS