TY - BOOK AU - Basharat Ali (22687) TI - Analysis of service quality in power sector: a case study U1 - 658.788 PY - 2019/// CY - Islamabad PB - (unpublished) KW - Engineering management KW - Service quality KW - IESCO services KW - Power sector KW - FMS N1 - Submitted in fulfillment of the requirements for the degree of Master of Sciences in engineering management to the Faculty of Management Sciences; Thesis supervisor: Dr. Nawar Khan; Includes bibliographical references and appendix; Thesis (MS)--Riphah International University, 2019 ER -