Bernstein, Jonathan <br/><br/>
Manager's guide to crisis management 

 - New Dehli  Tata McGraw-hill  2012 
 - xi, 169 p.  :ill.  ; 23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780071769495 (pbk) 1259028704 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Crisis management--Planning--Decision-making--Dispute settlement--Problem solving--Conflict management--FC
<br/><br/><label>Dewey Class. No.: </label>658.4056  / BER