TY  - BOOK
AU  - Evans, James R
TI  - Managing for quality and performance excellence
SN  - 9788131500668 (pbk)
U1  - 658.4013 
PY  - 2014///
CY  - Delhi
PB  - Cengage Learning India Private Limited
KW  - Management science
KW  - Quality management
KW  - Performance excellence
KW  - Production control
KW  - Baldrige criteria
KW  - Product safety
KW  - FMS
N1  - Includes bibliographical reference, appendices and index
ER  -