TY - BOOK AU - Kotler, Philip TI - Marketing management SN - 0130336297 (hb) U1 - 658.8 PY - 2000/// CY - Upper Saddle River PB - Prentice Hall KW - Management sciences KW - Marketing environment KW - Market segmentation KW - Pricing policies KW - Services marketing KW - FMS N1 - Included appendix ER -