Khadija Afzaal (27588)

Impact of customer experience on word of mouth and brand switching with gender as the moderator of the mediating role of brand image a moderated mediation model - Islamabad (unpublished) 2019 - v, 97 p. : ill. ; 29 cm. +CD

Submitted in partial fulfillment of the requirements for the degree of Master of Science in Marketing to the Faculty of Management Sciences Thesis supervisor: Dr. Mubashir Hassan Zia Includes bibliographical references and appendix

Thesis (MS)--Riphah International University, 2019


English


Marketing --Brand image --Customer experience--Brand switching --FMS

658.8 / KHA