01062nam a22002057a 4500952013200000999001700132040003600149082001500185100002700200245016600227260003600393300003600429500014400465500004700609500005300656502005500709546001200764650007300776942000700849 00104071aIMCbIMCd2021-02-02eRiphah International University l0o658.8 KHAp54587r2021-02-02 00:00:00t1w2021-02-02yTH c32776d32776 cRiphah International University a658.8bKHA aKhadija Afzaal (27588) aImpact of customer experience on word of mouth and brand switching with gender as the moderator of the mediating role of brand imageba moderated mediation model aIslamabad b(unpublished)c2019 av, 97 p.b: ill.c; 29 cm.e+CD aSubmitted in partial fulfillment of the requirements for the degree of Master of Science in Marketing to the Faculty of Management Sciences aThesis supervisor: Dr. Mubashir Hassan Zia aIncludes bibliographical references and appendix aThesis (MS)--Riphah International University, 2019 aEnglish aMarketing vBrand image vCustomer experiencevBrand switching vFMS cTH