00895nam a22001697a 4500040003700000082001700037100002300054245014000077260003600217300003900253500015600292500004300448500005300491502005500544546001200599650011400611  cRiphah International University   a658.382bAAN  aAansa Ayub (25342)  aAnalyzing patient's loyalty and satisfaction through service quality dimensions provided in public sector hospitals of Punjab, Pakistan  aIslamabad b(unpublished)c2020  axii, 101 p.b: ill.c; 29 cm.e+CM  aSubmitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management  to the Faculty of Management Sciences  aThesis supervisor: Dr. Muhammad Sarmad  aIncludes bibliographical references and appendix  aThesis (MS)--Riphah International University, 2020  aEnglish  aHealthcare managementvPublic sector hospitalsvPatient satisfactionvService assurancevPatient loyaltyvFMS