TY  - BOOK
AU  - Aansa Ayub (25342)
TI  - Analyzing patient's loyalty and satisfaction through service quality dimensions provided in public sector hospitals of Punjab, Pakistan
U1  - 658.382 
PY  - 2020///
CY  - Islamabad 
PB  - (unpublished)
KW  - Healthcare management
KW  - Public sector hospitals
KW  - Patient satisfaction
KW  - Service assurance
KW  - Patient loyalty
KW  - FMS
N1  - Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management  to the Faculty of Management Sciences; Thesis supervisor: Dr. Muhammad Sarmad; Includes bibliographical references and appendix; Thesis (MS)--Riphah International University, 2020
ER  -