Edwin Margulies (editor)  <br/><br/>
1001 computer telephony   tips, secrets and shortcuts  

 - USA   Flatiron Publishing   1996 
 - 516 p.  : ill.  ; 22 cm. 
<br/><br/> Includes index.  
<br/><br/><label>ISBN: </label>0936648864 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone-Engineering <br/>System automation --Service planning --Information sources --LAN survival --Operation system --Human interface --Selling strategies--Planning tips --Fraud control--FEAS 
<br/><br/><label>Dewey Class. No.: </label>621.385  / COM