TY  - BOOK
AU  - Edwin Margulies (editor) 
TI  - 1001 computer telephony : tips, secrets and shortcuts 
SN  - 0936648864 (pbk)
U1  - 621.385 
PY  - 1996///
CY  - USA 
PB  - Flatiron Publishing 
KW  - Telephone-Engineering
KW  - System automation
KW  - Service planning
KW  - Information sources
KW  - LAN survival
KW  - Operation system
KW  - Human interface
KW  - Selling strategies
KW  - Planning tips
KW  - Fraud control
KW  - FEAS
N1  - Includes index.
ER  -