TY  - BOOK
AU  - Wisner,Joel D.
TI  - Process management : creating value along the supply chain text & cases 
SN  - 9780324291575 (hb)
U1  - 658.562 
PY  - 2008///
CY  - USA
PB  - Thomson South-Western
KW  - Management
KW  - Customer-Driven process
KW  - Customer management
KW  - Demand management
KW  - Inventory management
KW  - Managing material
KW  - Managing customer
KW  - FMS
ER  -