00530cam a22001334a 4500020002300000082001700023100003800040245007700078260003700155300003600192650014600228942000700374999001500381  a9780324291575 (hb)  a658.562bWIS1 aWisner, Joel D.aLinda L. Stanley10aProcess management bcreating value along the supply chain text & cases   aUSAbThomson South-Westernc2008  axxi, 650 p. b: ill. c; 27 cm. 0aManagementvCustomer-Driven processvCustomer managementvDemand managementvInventory managementvManaging material vManaging customervFMS  cBK  c3510d3510