00587nam a22001337a 450000500170000002000240001708200160004110000570005724500660011426000380018030000470021850000480026565001400031320260827162615.0 a9780071101288 (pbk) a651.74bLES aLesikar, Raymond V.aMarie E. FlatleyaKathryn Rentz aBusiness communicationbmaking connections in a digital world aNew YorkbMcGraw-Hill Irwinc2008 axxvii, 639 p.b: ill., (Col.)c; 274.5 cm. aIncludes appendix, photo credits and index. aManagement sciencesaBusiness communicationvCommercial correspondencevFundamentals of businessvPatterns of businessvReportingvRSBM