TY - BOOK AU - Crossman, Joanna TI - Business communication: for the global age SN - 9780070140042 (pbk) U1 - 658.45 PY - 2011/// CY - New york PB - McGraw Hill KW - Management KW - Business communication KW - Business communication--Study and teaching KW - Business communication--Computer networks KW - Business communication--Research KW - Small business--Communication systems KW - FMS N1 - Includes glossary and index ER -