TY - BOOK AU - Phillips, Jack J. TI - Hand book of training evaluation and measurement methods SN - 8179922782 (pbk) U1 - 658.312404 PY - 2004/// CY - Mumbai PB - Jaico Publishing House KW - Employees-Training of evaluation KW - Evaluation models KW - Data-Collection KW - Data analysis KW - ROI process model KW - Measurement imperative KW - FMS ER -