00446nam a22001097a 4500020002100000082001600021100002600037245003900063260004600102300003100148650015700179  a8124204403 (hb)   a651.7 bEFF  aDavid Irvin (editor)   aEffective business communications   aNew Delhi bCrest Publishing House c2004  a177 p. b: ill.c; 19 cm.   aBusiness communication vSpoken communications vWritten communications velectronic communications vBasic business letters vPresentation skills vFMS