TY  - BOOK
AU  - David Irvin (editor) 
TI  - Effective business communications 
SN  - 8124204403 (hb) 
U1  - 651.7  
PY  - 2004///
CY  - New Delhi 
PB  - Crest Publishing House 
KW  - Business communication
KW  - Spoken communications
KW  - Written communications
KW  - electronic communications
KW  - Basic business letters
KW  - Presentation skills
KW  - FMS
ER  -