: skills for empowering the internet generation Lesikar, Raymond V. Marie E. Flatley creator text New Delhi Tata McGraw-Hill Publishing Company Ltd. 2005 monographic xxx, 606 p. : ill., Col., ; 28 cm. Includes appendix, references and index. Commercial correspondence English language Cross-cultural communication Business research method Business communication Report writing Business writing RSBM FMS 651.74 LES 0072880023 (pbk) 0070599750 20260522155039.0