TY  - BOOK
AU  - Monippally, Matthew M.
TI  - The craft of business letter writing
SN  - 007463254X (pbk)
U1  - 658.453 
PY  - 1997///
CY  - New Delhi
PB  - Tata McGraw-Hill
KW  - Business communication
KW  - Pretty letter
KW  - Smart letters-Secrets
KW  - Readers ego
KW  - Beasts and beauties
KW  - Fire fighting
KW  - FMS
ER  -