00469nam a22001217a 4500020002400000082001700024100003000041245002900071260003500100300003400135500001900169650015900188  a9789332579392 (pbk)  a658.562bCHA  aCharantimath, Poornima M.  aTotal quality management  aNoidabPearson Educationc2017  axix, 619 p.b: ill.c; 25 cm.  aInclude index.  aTotal quality managementaManagement sciencesvTotal quality managementvExecutive managementvManagement systemsvQuality gurusvQuality auditvRSBMvFMS