00498nam a22001217a 4500020002400000082002000024100002000044245006500064260003200129300002700161500002000188650016800208  a9788131705704 (pbk)  a808.066651bTAY  aTaylor, Shirley  aModel business letters, e-mailsb& other business doucuments  aDelhi, IndiabPearsonc2009  axxii, 497 p.c; 24 cm.  aIncludes index.  aRhetoric & collections of literatureaEnglish literaturevCommercial correspondencevForm lettersvBusiness writingvLetter writingvElectronic mail messagesvFSSH