00435nam a22001217a 4500020002400000082002000024100003100044245003200075260003700107300002700144500001900171650012300190  a9788120342286 (pbk)  a808.06665	bTYA  aTyagi, KavitaaPadma Misra  aProfessional communication   aNew DelhibPHI Publishing c2011  axiii, 265 p.c; 24 cm.  aInclude index.  aSocial interaction vOral communicationvPublic speakingvWritten communication vAudience vObjective Language vFSSH