TY - BOOK AU - Harvard Business Essentials TI - Crisis management: master the skills to prevent disasters SN - 1591394376 (pbk) U1 - 658.4056 PY - 2004/// CY - Boston PB - Harvard Business School Press KW - Crisis management KW - Potential perils KW - Crisis avoidance KW - Contingency planning KW - Crisis recognition KW - Containment KW - FMS ER -