00689cam a22001694a 4500 0873896785 (hb) 9780873896788 (hb) 658.4013 CER Russell T. Westcott (editor) The certified manager of quality organizational excellence handbook Milwaukee, Wis. ASQ Quality Press 2006 xxiii, 648 p. : ill. ; 27 cm. Rev. ed. of: The certified quality manager handbook. 2001. Total quality management Handbooks, manuals, etc Leadership Leadership challenges Strategic plan development Business environment Management elements FMS BK 0 0 0 0 IMC IMC 2012-08-10 Gifted 0 658.4013 CER 6415 2012-08-10 00:00:00 1 2019-02-21 BK 3852 3852