00527nam a22001217a 4500020002100000082001400021100001700035245010100052260003900153300002900192500002000221650016400241  a9837204389 (pbk)  a652bDOB   aDobson, Ann   aWriting business letters bhow to produce day-to-day correspondence that is clear and effective   aKuala Lumpur bGolden Books c2000  a192 p.b: ill.c; 21 cm.  aInclude index.   aBusiness patterns aBusiness management vBusiness letter vModern technology vCosts of communication vPlanning vAccounts problems vBusiness letters vFMS