TY  - BOOK
AU  - Dobson, Ann 
TI  - Writing business letters : how to produce day-to-day correspondence that is clear and effective 
SN  - 9837204389 (pbk)
U1  - 652 
PY  - 2000///
CY  - Kuala Lumpur 
PB  - Golden Books 
KW  - Business patterns
KW  - Business management
KW  - Business letter
KW  - Modern technology
KW  - Costs of communication
KW  - Planning
KW  - Accounts problems
KW  - Business letters
KW  - FMS
N1  - Include index.
ER  -