TY - BOOK AU - Berk,Joseph TI - Quality management for the technology sector SN - 0750673168 (pbk) U1 - 658.562 PY - 2000/// CY - Boston PB - Newnes KW - Quality control KW - Factory management KW - high tech environment KW - Quality measurement systems KW - Employee involvement and empowerment KW - Statistical process control KW - Inventory management ER -