00479nam a22001097a 4500020002100000082001500021100004700036245007900083260003900162300003500201650013300236  a8126508817 (pbk)  a658.5bRUS  aRussell, Roberta S.aBernard W. Taylor III  aOperations managementbquality and competitiveness in a global environment  aNew DelhibJohn Wiley & Sonsc2006  axxii, 808 p.b: ill.c; 28 cm.  aOperations managementvQuality controlvProduction managementvOperations strategyvDecision analysisvInventory managementvFMS