TY - BOOK AU - K. Douglas Hoffman TI - Marketing: best practices SN - 0030349990 (pbk) U1 - 658.8 PY - 2003/// CY - Mason, Ohio PB - Thomson / South-Western KW - Marketing KW - Marketing-Management KW - Marketing environment KW - Consumer behavior KW - Services marketing KW - Integrated marketing communications KW - Price strategy KW - FMS ER -