TY - BOOK AU - David A. Po-Chedley TI - Client relationship managemnet: using relationship management and project services excellence to create a competitive advantage SN - 8179922804 (pbk) U1 - 658.315 PY - 2004/// CY - Dehli PB - Jaico Publishing House KW - Human resource management KW - Personnel management KW - Relationship management KW - Conflict management KW - Risk management KW - Client relationship KW - FMS ER -