Ho, Samuel K. <br/><br/>
TQM   an integrated approach  

 - New Delhi   Crest Publishing House   2004 
 - 292 p.  : ill.  ; 24 cm. 
<br/><br/> Index Included.  
<br/><br/><label>ISBN: </label>8124202664 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Control and quality management <br/>Total quality control --Quality consciousness checklist --Process Re-Engineering --Quality control tools --TQM kite marks --Corporate strategy --TQMEX model --FMS 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / KHO