Zikmund, William G. Michael d' Amico

Marketing creating and keeping customers in an e-commerce world - Australia South-Western 2001 - xxxiii, 689 p. : ill. ; 27 cm.

9812402357 (pbk) 0324028113 (pbk) 0324072694 (pbk)


Marketing--Marketing management--Marketing research--Consumer behavior--Market segmentation--Integrated marketing communications--Pricing strategy --FMS

658.8 / ZIK