TY - BOOK AU - Larson, Alan TI - Demystifying six sigma : a company-wide approach to continuous improvement SN - 0814471846 (pbk) U1 - 658.4013 PY - 2003/// CY - New York PB - Amacom KW - Total quality management KW - Six sigma KW - Quality control standard KW - Management roles KW - Organizational development KW - Operational statement KW - Conduct rules KW - Flowcharting KW - Brainstorming KW - FMS N1 - Index Included. ER -