TY - BOOK AU - Johnston, Mark W. TI - Sales force management SN - 0070606331 (pbk) U1 - 658.81 PY - 2006/// CY - New York PB - McGraw-Hill KW - Sales management KW - Sales force management KW - Selling process KW - Customer relationship management KW - Salesperson performance KW - Sales aptitude KW - Sales force recruitment KW - Sales training KW - Sales person compensation KW - FMS ER -