TY  - BOOK
AU  - Harvard Business School Press
TI  - Business etiquette for the new workplace
SN  - 1591399742 (pbk)
U1  - 395.52 
PY  - 2005///
CY  - Boston
PB  - Harvard Business School Press
KW  - Business etiquette
KW  - Communication breakdown
KW  - Humor in the office
KW  - Public communication
KW  - Right communication channel
KW  - Negotiating
KW  - Expectations
KW  - Pressure
KW  - FMS
ER  -