00709nam a22001697a 4500 20260805160353.0 9781944659011 (pbk) 658.8 WIR Wirtz, Jochen Lovelock, Christopher Services marketing : people technology strategy USA World Scientific Publishing Co. Inc. 2016 xvii, 783 p. : ill. ; 28 cm. Includes glossary and index. Management sciences Service industries-Marketing Customer services -Marketing Managing relationships Services marketing Consumer behavior Distributing services Positioning services Service leadership Service quality RSBM BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122065 2026-06-19 13:03:53 1 2026-06-19 BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122066 2026-06-19 13:05:53 2 2026-06-19 BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122067 2026-06-19 13:05:53 3 2026-06-19 BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122068 2026-06-19 13:05:53 4 2026-06-19 BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122069 2026-06-19 13:05:53 5 2026-06-19 BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122070 2026-06-19 13:05:53 6 2026-06-19 BK 0 0 0 0 GGL GGL 2026-06-19 Gift 0 658.8 WIR 122071 2026-06-19 13:05:53 7 2026-06-19 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122932 2026-08-04 16:15:42 8 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122933 2026-08-04 16:17:27 9 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122934 2026-08-04 16:17:42 10 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122935 2026-08-04 16:17:56 11 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122936 2026-08-04 16:18:11 12 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122937 2026-08-04 16:18:26 13 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122938 2026-08-04 16:18:43 14 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122939 2026-08-04 16:18:58 15 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122940 2026-08-04 16:19:12 16 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122941 2026-08-04 16:19:28 17 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122942 2026-08-04 16:51:00 18 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122943 2026-08-04 16:51:15 19 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122944 2026-08-04 16:51:29 20 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122945 2026-08-04 16:51:44 21 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122946 2026-08-04 16:52:01 22 2026-08-04 BK 0 0 0 0 GGL GGL 2026-08-04 Gift 0 658.8 WIR 122947 2026-08-04 16:52:19 23 2026-08-04 BK 4139 4139