00628nam a22001577a 4500 0 0 1 0 IMC IMC 2012-08-15 Purchased: IIMC Trust 375.00 11 6 658.562 TOT 4759 2024-01-02 00:00:00 2023-11-11 1 BK 0 0 0 0 MLK MLK 2019-07-24 Purchased: Allied Book Company 1505.00 0 658.562 TOT 60163 2019-07-24 00:00:00 3 2019-07-24 BK 0 0 0 0 GGL GGL 2019-11-06 Purchased: Pak Book Corporation 1504.65 0 658.562 TOT 59249 2019-11-06 00:00:00 4 BK 0 0 0 0 MLK MLK 2020-01-16 Purchased: Allied Book Company 1443.42 0 658.562 TOT 63083 2020-01-16 00:00:00 5 2020-01-16 BK 0 0 0 0 MLK MLK 2020-01-17 Purchased: Pak Book Corporation 1635.87 0 658.562 TOT 61711 2020-01-17 00:00:00 6 2020-01-17 BK 0 0 0 0 MLK MLK 2020-01-17 Purchased: Pak Book Corporation 1635.87 0 658.562 TOT 62543 2020-01-17 00:00:00 7 2020-01-17 BK 0 0 0 0 MLK MLK 2022-01-19 Purchased : Allied Book Company 1683.65 0 658.562 TOT 64270 2022-01-19 00:00:00 8 A-2201-0010 2022-01-19 BK 4151 4151 9789353066314 (pbk) 658.562 TOT Dale H. Besterfield Carol Besterfield-Michna Glen H. Besterfield... [et al.] Total quality management Noida Pearson India education services Pvt.Ltd 2019 xxi, 622 p. : ill. ; 23 cm. Includes appendix, bibliographical references and Index. Management sciences Customer satisfaction Employee involvement Information technology Benchmarking Leadership RSBM FMS BK