TY - BOOK AU - Tracy,Brian TI - Crunch point: the 21 secrets to succeeding when it matters most SN - 0814473717 (hb) U1 - 658.409 PY - 2007/// CY - New York PB - American Management Association KW - Success in business KW - Human resource management KW - Get the facts KW - Take control KW - Manage the crisis KW - Communicate constantly KW - Identify your constraints KW - Cash flow KW - Conserve your energy KW - Stay clam KW - Entrepreneurship KW - FMS N1 - Includes index; Stay calm -- Be confident in your abilities -- Dare to go forward -- Get the facts -- Take control -- Cut your losses -- Manage the crisis -- Communicate constantly -- Identify your constraints -- Unleash your creativity -- Focus on key result areas -- Concentrate on priorities -- Counterattack! -- Generate cash flow -- Care for your customers -- Close more sales -- Keep things simple -- Conserve your energy -- Make your connection -- Character is king -- Pull it all together ER -