Stiff, Dan

Sell the brand first how to sell your brand and create lasting customer loyalty - New York McGraw-Hill 2006 - xx, 262 p. : ill. ; 24 cm.

It's all about the brand -- The importance of brands -- Speaking brand language -- The core components of brand selling -- The buyer stair-step -- The brand staircase -- Challenges and opportunities -- Understanding the buyer and seller -- Mindsets -- Motives -- Migration -- Selling brands in the business-to-consumer setting -- The lifestyle connection -- Migrating the consumer to brand -- Selling brands in the business-to-business setting -- Differences in selling to the trade -- Migrating the trade buyer toward the brand -- Impact on company culture -- Building the branded culture.

0071470425 (hb)


Branding (Marketing)
Customer relations
Customer loyalty
Brand name products--Brand language--Brand staircase--Selling brands--Brand culture--Consumer satisfaction--FMS

658.827 / STI